Who is Provident’s High Yield Online Savings account made for?
We designed this account for Provident checking customers who prefer to do most of their banking online. Costs to maintain online accounts are lower so we can pay much higher interest than we do on other traditional accounts. | Back to top| How do I open an account?
Opening an account is quick and easy. It takes about 10 minutes. Just click here to open an account online (go to online savings application). Or call 1-888-TOP-BANK and press option #3. |Back to top| What do I need to open an account?
Opening an account online at Provident is easy and quick. You must be a United States citizen at least 18 years of age to apply online. You can open your account instantly by following these simple steps during the application process: 1. Tell us about yourself and your joint owner, if there is one. Provide your:
a) Home address
b) Social Security number
c) Driver's license number, issue date, and expiration date 2. Choose your initial deposit amount and how you would like to fund your account. You can fund your account by:
a) Electronically transferring funds from another checking or savings account after providing your account number, bank name, and routing number; or
b) Mailing a check. 3. Review and accept the account agreement and disclosures. |Back to top| What is a joint owner?
Provident’s online accounts can be set up for either one or two owners. Accounts with two owners are identified as joint accounts – each owner shares in the ownership of the account and either party has the authority to make withdrawals. To open an account online, both owners must be at least 18. Customers under 18 may open an account with an adult in a branch. |Back to top| How do I know my money is secure?
The Federal Deposit Insurance Corporation (FDIC) provides insurance on deposits in Provident Bank up to $100,000 per depositor per institution, the maximum amount allowable by law. If you have two accounts with us, a single and a joint, your maximum coverage amount is $200,000. Provident Bank has over $3 billion in consumer deposits because of the level of trust we've built with our clients. And don't forget, Provident Bank has over 120 years of experience in the banking business. |Back to top| Will my Provident Bank information be secure?
Your money, privacy and security are very important to us. Provident Bank has taken every effort to secure your information. Please see our Privacy Policy and Security information for more details. |Back to top| When will my account be opened?
Your account will be opened once the initial deposit is received. |Back to top| How soon after I open an account will I receive my debit card and/or checks?
You should receive your debit card and checks within seven to ten business days of opening your account. They often arrive sooner. |Back to top| How can I review my account?
There are two convenient ways to review account balances, current rates, and interest information. 1. View your up-to-date account information online. You will automatically be enrolled into FREE Premium Internet Banking with Bill Payment when you open your account online. Just log-in to see the details of all of your Provident accounts. 2. Call our automated account information line, Telebank, at 1-800-962-9644 or 410-281-7111 (Greater Baltimore Area). |Back to top| How does my joint account holder view our Provident Bank account online?
Each account holder should enroll for FREE Premium Internet Banking with Bill Payment individually. Signing up for this free service only takes a few minutes. |Back to top| How do I access my money?
You can easily withdraw your money in four different ways: - Transfer money online between your existing Provident accounts through Premium Internet Banking.
- Write a check to yourself or anyone else (applies to checking accounts only).
- Make free unlimited transactions at Provident ATMs and MoneyPass-branded ATMs
- Visit full service locations, including many inside supermarkets, drug stores and department stores where you can bank evenings and 7 days a week. |Back to top|
How do I make deposits?
You can make deposits through the mail, ATM or any Provident branch. In addition, direct deposit is a great way to eliminate the need to make deposits in person. In addition, using Premium Internet Banking, you can transfer money between your Provident accounts or between your new online account and the account you used to fund your new account at another institution. Please note that banking regulations limit the number of electronic transfers that can be made from savings accounts. You can review the account agreement and disclosures for complete details. - Before you can make transfers to and from your new online account, simply complete the transfer capability setup form.
- If you funded your new online account from a non-Provident account via electronic transfer, then you will be be able to transfer funds between your new Provident account and your original funding account shortly after your account has been opened. |Back to top|
Will you send me statements?
Yes. We will mail you a paper statement periodically. See the chart below for frequency. You can also opt to receive online statements by clicking on the Customize Your Accounts link in the Customer Service area of Premium Internet Banking. We’ll email you a notice when your statement is ready, and you can log in to view it. |Back to top| How often will I receive a statement? Provident Bank Product | Receive
Statement | E-Statement Available
| Checking | Monthly | Yes! | Savings | If you have electronic activity (you add to or withdraw from your savings account), monthly. With no activity, quarterly. | Yes! | CDs | Semi-annually | Yes! |
|Back to top| Do I have to close my accounts at other banks?
No. However, if you are looking to change banks, Provident Bank offers a full range of products to meet your financial needs, including checking, savings, a Debit MasterCard with great benefits, home equity lines of credit and loans, mortgages, and access to over thousands of surcharge-free ATMs nationwide. For further assistance with any other questions you may have regarding online accounts at Provident Bank, please call 1-888-TOP-BANK, then press 3. |Back to top|
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